When you successfully place an order, you’ll receive a confirmation email or text with your order details based on the contact information you provided. If you don’t see the email, check your spam folder or contact us for assistance.

Shipping Timeframes

In-stock items typically ship within the timeframe listed on the product page. If you need to verify stock or request expedited shipping, please call us at (435) 554-8096.

Once your order ships, we’ll send a notification email with a tracking number, which will be active within 24 hours.

Please be aware that delivery delays may occasionally occur.

International shipments usually take longer due to logistical challenges. Additionally, delivery times can vary depending on how quickly a country's customs processes your package, which differs from country to country.

Shipping Options

We offer free ground shipping on select items. Shipping charges for other items will be displayed at checkout.

While we’re based near Salt Lake City, UT, our products ship from multiple locations across the U.S.

Expedited Shipping

Overnight delivery isn’t available for all the products we sell. However, if you need this service, please contact us to discuss your options.

Customs, Duties, and Taxes

Rehab Therapy Supplies is not responsible for customs fees, taxes, or other charges applied to your order. These costs are the customer’s responsibility.

Damages

We are not responsible for products lost or damaged during shipping. If your order arrives damaged, please contact the carrier directly to file a claim and save all packaging materials as proof.

For questions or assistance, feel free to contact us!